Refund policy

Due to the personal and intimate nature of our products, all orders placed are considered Final Sale. We are unable to accept returns, exchanges, or cancellations once an order has been dispatched.

Each item is crafted with care and thoroughly quality-checked before dispatch. However, in the rare event that your order arrives damaged, defective, or incorrect, please contact us at care@33north.in within 48 hours of delivery.

To help us process such claims smoothly, we strongly recommend recording a video while unboxing your package. This allows us to verify and address any concerns swiftly.

While we reserve the right to review each case individually, we promise to approach every situation with fairness, clarity, and care.

We appreciate your understanding and support. These policies help us uphold the integrity of our formulations and ensure safe, mindful experiences for every customer.