Privacy policy

AT 33NORTH (“WE”, “US”, OR “OUR”), WE VALUE YOUR PRIVACY AND ARE COMMITTED TO PROTECTING YOUR PERSONAL DATA. THIS PRIVACY POLICY OUTLINES HOW WE COLLECT, USE, SHARE, AND SECURE YOUR INFORMATION ACROSS OUR WEBSITE: WWW.33NORTH.IN

THIS POLICY COMPLIES WITH THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023 (INDIA) AND INCORPORATES STANDARDS REQUIRED UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR – EU) AND CALIFORNIA CONSUMER PRIVACY ACT (CCPA – USA).

BY ACCESSING OR USING OUR WEBSITE OR SERVICES, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

1. INFORMATION WE COLLECT

  • CREATE AN ACCOUNT OR PLACE AN ORDER
  • FILL OUT A FORM OR CONTACT US
  • SUBSCRIBE TO NEWSLETTERS OR PROMOTIONAL OFFERS
  • INTERACT WITH US VIA SOCIAL MEDIA OR EVENTS

TYPES OF DATA WE COLLECT MAY INCLUDE:

  • NAME, EMAIL ADDRESS, PHONE NUMBER
  • BILLING AND SHIPPING ADDRESS, PAYMENT DETAILS
  • ACCOUNT LOGIN CREDENTIALS, BROWSING AND USAGE BEHAVIOUR

2. HOW WE USE YOUR INFORMATION

  • FULFILL ORDERS AND DELIVER PRODUCTS
  • SEND ORDER UPDATES AND NOTIFICATIONS
  • IMPROVE WEBSITE FUNCTIONALITY AND USER EXPERIENCE
  • CONDUCT MARKETING, PROMOTIONS, AND SURVEYS (WITH YOUR CONSENT)
  • CUSTOMIZE CONTENT AND RECOMMENDATIONS
  • ENSURE COMPLIANCE WITH APPLICABLE LAWS
  • PREVENT FRAUD AND ENHANCE SECURITY

YOU MAY OPT OUT OF MARKETING EMAILS AT ANY TIME BY CLICKING “UNSUBSCRIBE” OR CONTACTING US.

3. COOKIES & TRACKING TECHNOLOGIES

WE USE COOKIES TO IMPROVE YOUR WEBSITE EXPERIENCE. COOKIES HELP:

  • ANALYZE TRAFFIC AND BROWSING BEHAVIOR
  • PERSONALIZE CONTENT
  • REMEMBER YOUR PREFERENCES

YOU CAN MANAGE COOKIE PREFERENCES IN YOUR BROWSER SETTINGS. DISABLING COOKIES MAY AFFECT SOME FUNCTIONALITIES.

4. DATA SHARING & THIRD PARTIES

WE DO NOT SELL YOUR PERSONAL DATA. WE MAY SHARE YOUR INFORMATION WITH TRUSTED THIRD PARTIES ONLY WHEN NECESSARY TO:

  • PROCESS PAYMENTS
  • SHIP YOUR ORDERS
  • PROVIDE ANALYTICS
  • HOST AND SECURE OUR WEBSITE

THESE PARTNERS ARE CONTRACTUALLY OBLIGATED TO HANDLE YOUR DATA SECURELY AND ONLY FOR THE AGREED PURPOSE.

5. YOUR RIGHTS UNDER INDIAN LAW

UNDER THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023, YOU HAVE THE RIGHT TO:

  • ACCESS YOUR PERSONAL DATA
  • CORRECT OR UPDATE YOUR DATA
  • WITHDRAW CONSENT FOR DATA PROCESSING
  • REQUEST DELETION OF YOUR DATA
  • FILE A GRIEVANCE WITH THE DATA PROTECTION BOARD OF INDIA

TO EXERCISE THESE RIGHTS, PLEASE CONTACT US AT CARE@33NORTH.IN OR CALL +91 9596552533.

6. GDPR COMPLIANCE – EU USERS

IF YOU ARE LOCATED IN THE EUROPEAN ECONOMIC AREA (EEA), WE PROCESS YOUR DATA IN ACCORDANCE WITH THE GENERAL DATA PROTECTION REGULATION (GDPR). YOUR RIGHTS INCLUDE:

  • ACCESS TO YOUR DATA
  • CORRECTION OF INACCURATE DATA
  • DELETION ("RIGHT TO BE FORGOTTEN")
  • RESTRICTION OF PROCESSING
  • DATA PORTABILITY
  • OBJECTION TO PROCESSING
  • WITHDRAWAL OF CONSENT

TO EXERCISE YOUR RIGHTS, EMAIL CARE@33NORTH.IN WITH SUBJECT LINE "GDPR REQUEST".

7. CCPA COMPLIANCE – CALIFORNIA RESIDENTS

IF YOU RESIDE IN CALIFORNIA, YOU ARE PROTECTED UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA). YOUR RIGHTS INCLUDE:

  • KNOW WHAT DATA WE COLLECT AND HOW IT’S USED
  • REQUEST DELETION OF YOUR DATA
  • OPT OUT OF THE SALE OF PERSONAL DATA (WE DO NOT SELL DATA)
  • NON-DISCRIMINATION FOR EXERCISING YOUR RIGHTS

TO MAKE A CCPA REQUEST, EMAIL CARE@33NORTH.IN WITH THE SUBJECT "CCPA REQUEST".

8. DATA SECURITY & RETENTION

WE TAKE DATA SECURITY SERIOUSLY. WE IMPLEMENT PHYSICAL, ELECTRONIC, AND MANAGERIAL SAFEGUARDS TO PROTECT YOUR DATA FROM UNAUTHORIZED ACCESS OR DISCLOSURE.

WE RETAIN YOUR DATA ONLY AS LONG AS NECESSARY TO FULFILL THE PURPOSE FOR WHICH IT WAS COLLECTED OR AS REQUIRED BY LAW.

9. LINKS TO THIRD-PARTY WEBSITES

OUR WEBSITE MAY CONTAIN LINKS TO THIRD-PARTY SITES. ONCE YOU LEAVE OUR SITE, WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF THOSE WEBSITES. PLEASE REVIEW THEIR PRIVACY POLICIES SEPARATELY.

10. POLICY CHANGES

WE MAY UPDATE THIS PRIVACY POLICY TO REFLECT LEGAL, REGULATORY, OR OPERATIONAL CHANGES. ANY UPDATES WILL BE POSTED ON THIS PAGE WITH A REVISED “LAST UPDATED” DATE. CONTINUED USE OF OUR WEBSITE IMPLIES YOUR ACCEPTANCE OF THE UPDATED POLICY.

11. CONTACT US

EMAIL: CARE@33NORTH.IN
PHONE: +91 9596552533